Shipping and Returns

Get free shipping with orders of $100 or more.

Canada Post—Expedited Parcel

$10-$15 shipping charges apply per order. Your parcel will be delivered from one to eight days following your order, depending on geographic location. For example, if you place your order on Monday before 11:00 a.m. ET, it will be delivered on Thursday the following week at the latest.

International Shipping

We are unable to ship outside Canada at present.

Return Policy

Your satisfaction is our top priority. If you are not satisfied with any of our products, return it within 15 days from the date of purchase, in its original packaging, with your invoice and the reason for the return, to the following address:

Dermtek Pharma Inc.
7600 Trans-Canada Highway
Pointe-Claire, QC
H9R 1C8

We will provide you with a full refund less shipping.

If a product is returned because it is defective in any way, we will replace it or reimburse you the cost of the product, the shipping fees and the return shipping fees. Return the product to the above address, in its original packaging and include your invoice.